1.-
Celular en modo descarga (Volumen abajo + Home + Power después volumen arriba).
2.- Elegir en Z3X el modelo
J500H.
3.- En la pestaña Unlock elegir
Reset FRP/React/EE.
CitarOperation: Reset FRP/React/EE
Selected model: SM-J500H
Selected port:
Software version: 27.7
Searching Samsung USB Flash interface... COM14 detected
Setup connection... Ok
Reading PIT from phone... Ok
Searching FRP lock... Ok
Erasing FRP lock... Ok
Reset done
For complete reset FRP, goto 'Backup and reset' and make 'Factory data reset'
Done with Samsung Tool PRO v.27.7